Mumbai: A retired Central Railway employee in Mulund fell victim to cyber fraud, losing ₹5 lakh from her savings.

On December 5, the 68-year-old received a call from a purported Axis Bank representative, Abhishek Dubey, claiming to update her PAN Card. To gain trust, he mentioned a special service for seniors. After agreeing, he initiated a video call, directed her to download an app, and asked for her screen share. While distracted by a Google search, she received a text about premature FD withdrawal, and ₹1.15 lakh, ₹1.95 lakh, and ₹1.90 lakh were debited.

The Mulund police have launched a probe against the unknown perpetrators. The incident highlights the importance of caution in responding to unsolicited calls and sharing personal information.